{"id":2107,"date":"2017-03-29T12:27:48","date_gmt":"2017-03-29T10:27:48","guid":{"rendered":"https:\/\/www.wifihotel.it\/?page_id=2107\/"},"modified":"2020-05-07T11:38:55","modified_gmt":"2020-05-07T09:38:55","slug":"wireless-hotspot-hotel-post-sales-support","status":"publish","type":"page","link":"https:\/\/www.wifihotel.it\/en\/wi-fi-systems-for-hotels\/wireless-hotspot-hotel-post-sales-support\/","title":{"rendered":"Post-Sales Support"},"content":{"rendered":"<section class=\"l-section wpb_row height_huge with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Dettaglio dei tasti di una tastiera da computer.\" data-img-width=\"2000\" data-img-height=\"550\" style=\"background-image: url(https:\/\/www.wifihotel.it\/wp-content\/uploads\/2016\/10\/wifi-hotel-assistenza-supporto-tecnico.jpg);\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.52)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container has_text_color\"><div class=\"vc_column-inner us_custom_6df4bc3a\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center\">Wi-Fi Hotel:\u00a0Post-Sales Support<\/h1>\n<h3 style=\"text-align: center\">Because when the Internet is there, it\u2019s invisible, but when it doesn\u2019t work, it\u2019s an emergency<\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our customer care and our commitment to resolving any problem effectively are the basis of our operational model.<\/p>\n<p>Each Wi-Fi Hotel system installation is accompanied by the activation of a package of personalised support to meet the needs of any facility: from those of the <a href=\"https:\/\/www.wifihotel.it\/en\/applications\/hot-spot-wi-fi-major-hotels\/\"><strong>largest hotels<\/strong><\/a> with a meeting centre that can\u2019t afford even a minute of downtime, to those of the small <a href=\"https:\/\/www.wifihotel.it\/en\/applications\/wifi-hot-spot-bb-agritourism\/\"><strong>bed &amp; breakfasts<\/strong><\/a> for which the reliability of their wireless hotspots is as important as their financial management.<\/p>\n<p>Through our support service, we can guarantee:<\/p>\n<ul>\n<li>after every installation, training the facility\u2019s staff in managing the system;<\/li>\n<li>remote monitoring in real time, 24 hours a day, 7 days a week, of every Wi-Fi Hotel system, with notifications to the clients if there is any malfunction and proactive measure taken against failures;<\/li>\n<li>the availability of a technical support telephone service for the facilities, for any need or for reporting breakdowns or problems with the Internet access system for their customers;<\/li>\n<li>a multi-lingual call centre for guest support, to resolve any access problems. Different classes of service availability can be contracted, up to full service with 24-hour availability, 7 days a week, 365 days a year;<\/li>\n<li>the early replacement of failed parts, with delivery by courier of pre-configured, new devices by the next business day after the diagnosis of the failure;<\/li>\n<li>planning and technical execution of on-site operations as needed.<\/li>\n<\/ul>\n<p>We are aware of how much Internet access for guests has become a critical feature for any hotel or hospitality facility. We are working constantly to create (and maintain) systems that always work.<\/p>\n<p>Do you want more information on our support packages? Contact us; we are happy to treat you as if you were already our client!<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container has_text_color\"><div class=\"vc_column-inner us_custom_6df4bc3a\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4><strong>Start Taking Advantage of All the Opportunities that Your Facility\u2019s Wi-Fi Can Offer. Ask Us Now for a Personalised Quote!<\/strong><\/h4>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_btn title=&#8221;REQUEST A QUOTE&#8221; color=&#8221;warning&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-chevron-right&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fhotspot.leadpages.co%2Fleadbox%2F1438e9333f72a2%253A1158e1578b46dc%2F5760939357896704%2F|||&#8221;]<\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#01579b\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.7.2\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n","protected":false},"excerpt":{"rendered":"Wi-Fi Hotel:\u00a0Post-Sales Support Because when the Internet is there, it\u2019s invisible, but when it doesn\u2019t work, it\u2019s an emergency Our customer care and our commitment to resolving any problem effectively...","protected":false},"author":1,"featured_media":0,"parent":2071,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yst_prominent_words":[],"class_list":["post-2107","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Wireless Hotspot in Hotels and Tourist Facilities - Wi-Fi Hotel Post-Sales Support<\/title>\n<meta name=\"description\" content=\"Wireless Hotspot systems and Internet access systems are now vital for hotels and facilities. 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